FAQ's

You’ve got two easy options:

**1 - Use the water inlet** on the side—pour water in slowly until you see the red light flash on the floor. That’s your cue that the reservoir is full.
**2 - Or lift the inner pot** out (yes, it’s designed to do that) and top it up to the internal “FULL” line. Simple, clean, and no mess.

Yep—and this is where Thirsty Pot really flexes. Because our pots are semi-hydroponic, you can add liquid fertilizer directly into the reservoir water. Your plant will sip on those nutrients at its own pace, like a chilled green juice for roots. Just don’t overdo it—plants hate hangovers too.

Nope—and that’s the point. You don’t need to check your phone or download another app. When your plant’s thirsty, it literally shines a red light on the floor to let you know. Easy.

Totally. They’re sun-safe, splash-proof, and designed to look great whether they’re on your windowsill or your balcony jungle. Just keep in mind that the light works best indoors or shaded areas where it’s more visible.

Most common houseplants and herbs do great—pothos, monsteras, peace lilies, snake plants, basil, and more. If your plant has drama (looking at you, ferns), you may need to monitor it a little more closely.

No charging. The sensor runs on a small battery that lasts 6–12 months depending on how thirsty your plant is. When it runs low, you can replace it easily—no tools required.

Each Thirsty Pot includes:
- The self-watering planter
- Built-in moisture sensor (already installed)
- A starter wick
- A quick start guide that won’t bore you to death
- A big ol’ helping of plant confidence

Just lift out the inner pot, rinse the reservoir with warm soapy water, and let it dry. Once in a while, give the sensor a gentle wipe. That’s it. No tech degree needed.

Then you’re exactly who we made this for. Thirsty Pot takes care of the hard part—hydration. You just pick a cute plant and give it some sunlight. We’ve got the rest.

Right now, we ship all across Australia. International shipping is coming soon. In the meantime, tell your overseas mates to hold tight or join the waitlist.

Pre-orders are now open. We expect the first shipment to arrive in August 2025 (if you are reading this and it's the future, you are all good)

It depends. To keep shipping costs as low as possible, we sometimes vary it by state. You will be able to see shipping costs once you head to the checkout (before you buy).

We offer 30-day returns on unused pots. If it arrives damaged or we’ve messed something up, we’ll fix it fast and cover the return shipping. If it’s a change of heart, no problem—just send it back (shipping’s on you in that case).

Very! We never see your credit card information and it's processed by Shopify (the worlds biggest ecommerce platform). We also use SSL encryption to keep your data safe.

Us! Slide into our DMs on Instagram or send us a message through our contact form (or email address on the left hand side). We’re real people who love plants, not soulless bots.