Contact
Talk to a person.
We are a small team, so the reply comes from someone who knows the product. Send a photo of your plant or your pot and we can usually answer in one message.
Reach us directly
hello@thirstypot.com
Orders, plant advice, warranty, anything at all.
Wherever you are
We ship worldwide and answer in English. Time zones mean a reply may land overnight.
@thirstypot
DMs are open, and plant photos are always welcome.
Faster than emailing
Which size fits my plant?
When will my order arrive?
The red light will not turn off
How do I return something?
Something arrived damaged?
Send a photo of the box and the part. We ship a replacement without asking you to return anything.
Free shipping worldwide
Tax and duties included, nothing added at checkout.
30 day returns
Changed your mind? Email us and we set it up.
1 year warranty
Planter, base, wick and sensor in normal use.
The range
While you are here
If you were writing to ask which one to buy, this is the short answer: match your nursery pot to the planter width, and size up when in doubt.
